How Donesafe Helped Silk


Silk are a outsourced housekeeping service for hotels and have been operating since 2010. With over 1,500 employees Australia wide, Silk provide a flexible cleaning solution to fit the specific needs

"We saw a 30% reduction in safety incidents 
 within six months. I couldn’t imagine 
doing our jobs without Donesafe.”

- Managing Director - Silk Hospitality

Executive Summary

Silk found themselves in a position where as they grew they began to see an increase in safety incidents. After adopting the Donesafe platform they saw a 30% reduction in safety incidents within six months.


Silk had a lack of consistent OHS reporting across its many sites. Most of their staff came from a non- English speaking background and they were having difficulty finding a software solution to accommodate their employee group.

How Donesafe Helped

Donesafe’s platform replaced their existing reporting and within days the staff had adopted it with no difficulty. Due to the platforms ease-of-use, language barriers were no longer a problem for reporting. All policies and procedures were instantly loaded into the system and accessible by all staff. Being a cloud based software, Donesafe was uniquely suited to Silk’s mostly mobile teams.


Once Donesafe was implemented, safety-related incidents were reduced by 30% over six months. Up to 20 hours a week was saved on paper work and collection of data. The combination of these direct benefits have resulted in a financial saving. Being a scalable platform, Donesafe has grown with the needs of Silk and has allowed Silk to meet the demands for compliance and conformity required by their numerous clients. price of the alternative. would allow them to keep track of and automate their processes.

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