Whenever you're logged into Donesafe, simply look to the bottom right of the screen and you'll see it! The support button. Clicking on that will bring up a live chat window with one of our helpful support staff. Live support operates between 8:30am and 5:30pm AEST and even when you're outside of those times, it's still the best place for you and your clients to go for help. Donesafe uses a sophisticated ticketing system to ensure that even if you miss us, you're guaranteed a response.
So next time you hit a wall, remember, support is one click away.